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GrabGifts e-voucher can only be used through the Grab app.
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GrabGifts e-voucher is not a cash voucher.
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GrabGifts e-voucher is not redeemable for cash or credit.
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GrabGifts e-voucher will not be replaced/reimbursed if lost, stolen or expired. Grab is not responsible for GrabGifts e-voucher that has been redeemed or misused by anyone other than the intended recipient.
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GrabGifts e-voucher is valid for 180 days from the date of purchase. GrabGifts e-voucher cannot be reissued/extended after expiry.
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GrabGifts e-voucher cannot be used to purchase other Grab vouchers.
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GrabGifts e-voucher can only be used once. Any remaining balance will be forfeited. If the total exceeds the value of GrabGifts e-voucher, any outstanding balance must be paid using a different payment method.
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GrabGifts e-voucher cannot be recharged/reloaded.
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GrabGifts e-voucher cannot be used with other promotions/vouchers/gift e-vouchers in a single order at the time of booking.
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GrabGifts e-voucher cannot be cancelled/refunded.
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GrabGifts e-voucher can only be redeemed via the Grab app and used for Grab Rides / Grab Food / Grab Mart / Grab Express only within the country of issuance.
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After claiming the GrabGifts e-voucher on the Grab app, the GrabGifts e-voucher will be added under the "My Rewards" section. To utilise the GrabGifts e-voucher, go under “My Rewards" and select the e-voucher at the time of booking.
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An active and valid Grab account is required to redeem the GrabGifts e-voucher. If app is not available, User will be prompted to download the Grab App from Google Play Store or iTunes App Store.
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